At Nathan Treks, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
When you make a purchase or interact with our website, we collect the following types of information:
- Personal Information: When you place an order, we collect your name, shipping address, phone number, and email address.
- Payment Information: We do not store your payment details as we offer a cash-on-delivery payment option only.
- Website Usage Data: We may collect information about how you use our website, such as IP addresses, browser types, pages visited, and actions taken. This helps us improve your user experience.
How We Use Your Information:
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, deliveries, and customer service inquiries.
- To improve our website and services based on user behavior and preferences.
- To send promotional emails and offers, if you have opted in for such communications.
Sharing Your Information:
We will never sell, rent, or share your personal information with third parties, except as required by law or necessary to fulfill your orders (sharing shipping information with our delivery partners). We may share anonymous data for analytics purposes, but no personally identifiable information is included.
Opt-Out Instructions:
You may opt-out of receiving promotional emails at any time by following the unsubscribe instructions included in each email. If you wish to stop receiving such communications, you can also contact us directly at the email address below.
To opt-out of email communications:
- Click on the unsubscribe link found at the bottom of any promotional email.
- Alternatively, you can email us directly at [email protected] with the subject line “Opt-Out Request.”
Security of Your Information:
We take your privacy seriously and employ security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Cookies:
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and improve our website’s functionality. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time.
Contact Us:
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].